Shipping policy
At Simple Homes, we are committed to delivering your orders quickly and safely using trusted international shipping partners. Below are our estimated delivery times and shipping details by region.
Order Processing Time
- All orders are processed within 1–5 business days.
- Orders are not shipped on weekends or public holidays.
- Once your order is shipped, you will receive an email with your tracking number.
Shipping Regions and Estimated delivery time:
We ship to the UAE and GCC countries using trusted partners. Below are the delivery times and estimated shipping fees:
United Arab Emirates (UAE)
- Shipping Method: Tracked Standard Shipping
- Delivery Time: 5–10 business days
- Shipping Cost: Displayed at checkout
GCC Countries (Saudi Arabia, Kuwait, Qatar, Oman)
- Shipping Method: Tracked Standard Shipping
- Delivery Time: 5–10 business days
- Shipping Cost: Displayed at checkout
United States
- Shipping Method: Tracked Standard International Shipping
- Delivery Time: 10–15 business days
- Shipping Cost: Displayed at checkout
Ireland
- Shipping Method: Tracked Standard International Shipping
- Delivery Time: 10–14 business days
- Shipping Cost: Displayed at checkout
We are continuously working on expanding our shipping network to reach more countries. You will receive a tracking number once your order is fulfilled.
If your country is not listed but you're in the region, feel free to contact us — we may still be able to ship to you.
Note: Delivery times are estimates and may vary due to customs, holidays, courier delays, or other unforeseen factors.
Customs & Duties
- Orders may be subject to customs clearance fees, VAT, or import duties, depending on your local laws.
- These charges are not included in your order total and are the responsibility of the customer.
- We are not liable for delays due to customs processing.
Address Accuracy
To avoid delivery issues:
- Please double-check your shipping address when placing the order.
- Include building name, area, street, and a valid phone number.
- We are unable to take responsibility for delivery issues caused by incorrect address details.
Tracking & Delivery
- All packages come with a tracking number.
- Tracking details may take 1–3 business days to update after shipment.
- Delivery will be made by regional courier services or local postal services depending on your country.
Lost or Delayed Packages
If your package has not arrived within 30–35 business days, please contact us at info@simplehomes.us. We will investigate and offer a reshipment or refund if your package is confirmed lost.
Questions?
We’re here to help. If you have any questions about shipping, tracking, or delivery, feel free to contact us anytime.
📧 info@simplehomes.us
💬 WhatsApp: +971 50 976 7613